This Privacy Policy explains how Sietch (“Sietch,” “we,” “us,” or “our”) processes personal data when you use the Sietch website, organizer dashboard, player pages, booking tools, The League, community Store, notifications, and related support services (the “Service”).

Sports organizations using Sietch (“Organizers”) also decide how they run their communities and use player information. An Organizer may therefore have its own responsibilities and privacy practices in addition to this Policy. Questions about a particular session, team, roster, or Store transaction should first be raised with the relevant Organizer; questions about the platform can be sent to support@sietchsports.com.

We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules, and other applicable law.

We use personal data to:

• create and maintain player, Organizer, and authentication records;
• process bookings, groups, waitlists, attendance, cancellations, vouchers, and rewards;
• operate seasons, rosters, live scoring, standings, player statistics, profiles, and awards;
• send confirmations, reminders, operational alerts, and support replies;
• show Store favorites and provide inventory, sponsor, attendance, revenue, and league reporting;
• administer plans, usage allowances, overage, statements, and manual payment reconciliation;
• protect the Service, prevent abuse, troubleshoot errors, and improve reliability; and
• meet legal obligations and establish, exercise, or defend legal claims.

Depending on the context, processing is based on your consent, the steps needed to provide the Service you requested, our or an Organizer’s legitimate interests in operating a safe sports community, or a legal obligation. We do not sell personal data.

Player-facing organization pages are public. A community leaderboard may show a player’s name, games attended, rank, and related performance information. Published league pages may show athlete name and photo, team, jersey number, position, height, schedule, live and final scores, box-score statistics, season totals, standings, player leaders, and awards.

Public pages can be viewed without signing in and may be copied, shared, or indexed by search engines. Organizers are responsible for having authority to publish roster and athlete information they upload. To correct or remove public information, contact the relevant Organizer or email support@sietchsports.com.

Some providers may process data outside the Philippines. We remain accountable for personal data transferred for processing and use appropriate contractual and security measures.

We retain account, booking, attendance, league, Store, plan, and statement records for as long as reasonably needed to operate the Service, preserve community and transaction history, resolve disputes, prevent fraud, and meet legal or accounting obligations. Guest registrations remain part of the associated booking and attendance history after a session ends.

Store favorites remain until removed or the related account or item is deleted. Recently viewed items remain on the device until cleared, displaced by newer entries, or site data is removed. Short-lived security counters are periodically deleted. Provider logs and messages follow the provider’s applicable retention settings.

When deletion is requested, we will assess the request and delete, de-identify, or restrict the relevant data where required. Some information may be retained when necessary for legal, accounting, security, dispute, or legitimate record-keeping purposes. Deleting an Organizer account removes the organization’s connected records in accordance with the platform’s deletion process.

We use technical and organizational measures designed to protect personal data, including encrypted connections, access controls, tenant-scoped records, server-side permissions, abuse controls, and application monitoring. No online service can guarantee absolute security. Please use a strong Organizer password and notify us promptly if you suspect unauthorized access.

Subject to the Data Privacy Act and its lawful limitations, you may have the right to be informed, object, access your personal data, correct inaccurate data, request erasure or blocking, obtain data portability, claim damages, and file a complaint with the National Privacy Commission. A parent or legal guardian may exercise these rights for a minor.

Send a request to support@sietchsports.com. We may need to verify your identity and clarify the organization or account involved before acting. You may also review the National Privacy Commission’s data subject rights and complaint information.

Sietch uses essential cookies to maintain authentication and session state. We do not use third-party advertising cookies or build advertising profiles. The Store uses local browser storage to remember recently viewed item IDs separately for each sports organization.

Sponsor placements record page-level impressions and clicks so an Organizer can report how a placement performed. These event records contain the sponsor, organization, page, and time; they are not connected to a player profile and are not used for cross-site advertising.

We send service communications such as authentication links, booking confirmations, waitlist changes, reminders, cancellations, attendance updates, and Organizer alerts. Push notifications are optional and can be disabled in the Service or device settings. Essential account or booking emails may still be sent when needed to provide the Service.

Grassroots sports communities may include players under 18. A minor should use the Service with the involvement and permission of a parent or legal guardian. Organizers must obtain any permissions required before collecting, uploading, or publicly displaying a minor’s profile, photograph, roster details, or performance information.

Parents and legal guardians may contact the relevant Organizer or support@sietchsports.com to review, correct, or request removal of a minor’s information. We will apply child-appropriate privacy protections and consider the best interests of the child when handling those requests.

We may update this Policy as the Service or applicable requirements change. We will post the revised Policy, update the effective date, and provide additional notice when a change is material and notice is required.

For privacy questions or to exercise a right, contact: Sietch Data Protection Contact, support@sietchsports.com.